Great service, I had my suv service it was fast. They were very friendly. Thank you.

Had a decent experience with our salesperson, however the general manager wasn’t as pleasant.

Had my car fixed in 2 days! Although it took several months to get it in due to covid there, or me having covid..... Thankful Michale M. had it under control!!

I bought my Nissan from here and when I went back for tire rotation they didn't have tool to get locking lugnut Orr nor did have the key given to me when I bought them

Mike is the BEST! Thank you!

Much improved facility and customer service! Friendly and thorough service. Had to schedule more than a month out but that was the only downer.

My appointment was for The Works package. Almost paid for the additives for mileage over 160,000 and glad I didn't. To have the tires rotated 8 of the lug nuts were replaced, adding $160.+ for labor & parts. Adding the shop charges I had a final bill of $190 more than expected. Otherwise, my experience was fine.

Next day scheduling for oil change & prompt service turnaround while I waited. Less than one hour. Courteous staff, comfortable waiting area. Easy to get to location.

SunTrup Ford were amazing I called every day when they had my car for about 3 days and they answered all my questions!

Thé service was great and staff courteous. The problem was I had to wait several weeks to get an appointment then the car diagnostics were not performed for 4 days. It was another day before the work could be done because a part was needed. I am happy with the result but was without my car for a long period.

Very smooth, professional experience. Too bad I did not hear that my car was ready. I would have been out a lot sooner. Crank up the volume on PA a little :-) The dealership is great, but Ford has very questionable recall practices. They don't let the dealer order recall parts until the dealer confirms the recall item fails. So now I get to go back again after the parts show up. This is galactically dumb and very poor customer service. On a subsequent visit, the dealership was supposed to install the wiper recall since the parts had arrived. They did not. They applied a different recall and completely forgot/screwed up/? and did not install the wiper motor recall. So now I get to go back again. Unbelievable! Updated 2/27/23: My most recent experience was far superior to previous service visits. My service representative even told me how to save money on my service. Thanks!

.Service visit went well and the service was great!

5 star rating. The man behind the counter took such good care of me and my car. Such a nice person!!

AIWAYS GREAT EXPERIENCE WITH DAVE MURRAY, GREAT GUY!

Always friendly and easy to work with.

Always friendly and professional. I really appreciate the no pressure sales and comfortable environment! Thank you Jeff Womack and Larry Lewis!

Always friendly service.

Always pleasant to deal with and take great care of customers! We get all of our cars there!

Always take care of me. Eric and Tony are phenomenal.

Amazing experience! Donnie Canada was great, and helped me get exactly what I needed!

Awesome atmosphere even better associates. Everybody was so pleasant.

Best customer service ever!!!

Bought a 2020 Ford Explorer. Tyler was my salesperson. Stated there was a recall on the camera (knew that because there was one on my other Explorer) and he advised that the part has already been ordered. Once it arrived, they called to set up my service appt. Advised me that they will pick up and deliver my car. Super happy with the all-around service, during and AFTER the sale. I had a bad experience with another dealership (Dave Sinclair) that forgot I existed after I took the car off the lot. This is my 3rd car from a Suntrup dealership. Pretty sure I’m a lifelong customer from here on out.

Came early and they even started fixing my car early! Did not miss a beat! Forget other dealerships- come here instead!

Casey and Bill provided excellent customer service, as with every visit! Thank you.

Casey Richards greeted me upon arrival for my scheduled appointment. Truck was in and out for an oil change and tire rotation in less than an hour. Great job to Casey and all of her team involved with this appointment. This is why I keep going back to Suntrup for service! Keep up the good work!

Casey Richars, service advisor, was welcoming and professional. Service was completed within one hour.

Chad did a great job in a very difficult situation. Being from Cincinnati I was not sure who to call, I am glad I chose Suntrup.

Chad was great, very helpful, and got me in and out very quickly! He also kept me informed through the whole process.

Did a great job will use again

Donnie canada and Craig were amazing and fun to work with!

Donnie Canada, Great Sales Person. He provided great customer support good professionalism, friendly and he is very patient thank you.

Donnie was awesome to work with and accomplished all my goals today. Thanks for everything I will definitely recommend.

Efficient service and great communication of scope of work and time of completion.

Every personal that I talked with or encountered were very respectful and very nice. The atmosphere was quit inviting....

Everyone friendly work done on time.

Everyone is friendly and the service is excellent. I was in and out in about one hour for a oil change tire rotation and a electrical problem. I like Suntrup because they service what they sell and know the product they sell..

Everyone was friendly and helpful. They kept me updated while my vehicle was being serviced which was also finished earlier than expected. I was even informed of a part recall which they where able to take care of as well.

Everyone was outstanding,

Everyone was very friendly and helping

Everything went smoothly. I was notified promptly when things needed to be discussed Everyone was kind and courteous and the car looked beautiful when I got it back! The washing and detailing was awesome!

Excellent service and staff. Casey Richars my service advisor gets 5 stars. Bought my truck there and only serviced there. Trust them to take care of any issues that arise.

Excellent as usual

Excellent Customer Service. The level of service provided by Mandy exceeded my expectations. She courteous and professional. I would highly recommend Suntrup Westport.

Excellent repair and service.

Excellent service and communication easy to schedule I like the the pick up and drop off service

Excellent service and efficiency. They were able to handle my car issues prior to close for a battery replacement. Staff was very accommodating and helped make the experience less of a hassle. Very much appreciated!

Excellent service and staff. I'd been frustrated by two other Ford dealers that were constantly booked for service two months ahead. I spoke with Madison who made an appointment 6 days later. When I arrived, Rachel jumped into action pulling the truck in and writing my service ticket up, said it be an hour so I waited. The waiting area was very nice and I had a great cup of coffee. It only took 50 minutes. I'll definitely be back, you are less than 2 miles from my office. Thanks Madison, Rachel and Suntrup Ford West!

Extremely responsive Service Advisor! Getting a service appointment was easy and I was in and out faster than any other dealership I have worked with! Very pleased with the overall experience.

Fast & affordable service! Very friendly & helpful staff!

Fast and Friendly

Fast hassle free experience salesman was great.

Fast service and friendly people

Ford provided quality and timely customer service and offered a complementary multi point inspection.

friendly meeting from service manager and had fast and efficient service. Great place to get service.

Friendly staff, timely and great service! Really happy with the experience when we needed a quick turnaround to get the tires replaced

Good communication, quoted price before doing the work. Friendly customer service.

Great

Great customer service👍🏽

Great experience.

Great place for service! Quick and easy to communicate with!

Great service & sales & a Awesome staff !!👍👍👍

Great service at Suntrup Ford. Only place I take my vehicle.

Great service department and sales people. All around good experience

Great service today. Exceeded my expectations!

Great service! Super friendly staff! Overall, I’m quite satisfied! Will definitely return and recommend!

Great services. Good to work with

Great work done. I recommend Suntrup Westport highly😎👍.

Have purchased and service done at this dealership.The purchase experience was good, brought the car. The car has been great. On the service end has also went well, our service mgr. David did a great job and the other service mgrs. Have done well also.

I arranged to buy a 2018 Forester and trade in my 2008 Outback. Since I was driving from New Mexico to buy the car I was worried they would try to re-trade the deal when I got to Saint Louis. They did exactly what they said they would do giving me close to blue book for my car. The Forester was in excellent shape and very clean. They were very professional and I would recommend them to other buyers.

I came for a safety inspection and there was a mishap with loading my vehicle. No worries because they let us know right away and took care of us. The Sevice Staff is very professional and I advise you that even if you don’t own a Ford, to visit SunTrup West as they are speedy and professional. Shout out to Edgar and Holly for their assistance!

I cannot say enough great things about this dealership, from the General Manager, Kirk Latta, to Finance, Andrew Suntrup, to Sales, Phoenix Phillips. They listened to what I was looking for in a 2022 Bronco Sport, Area 51 Big Bend, and lo and behold, they had one coming in on the next transport. Is all I had to do was put money down and it was mine, I didn't hesitate and within a week, this vehicle was delivered to me by my salesperson, Phoenix Phillips, at my home in Springfield, Illinois, no questions asked, just hand delivered. The kicker to the whole deal was they took my trade, a 2020 Ford Ranger, sight unseen and paid off this vehicle. I will never do business with any other dealership, they treated me A #1 and I'm eternally grateful for their professionalism and honesty. There are not enough accolades I can bestow on this dealership for their help and support. Phoenix took time out of his day to hand deliver my vehicle to me! Thank you to all these gentlemen, Kirk, Andrew, and especially Phoenix, JOB WELL DONE! I Love my new 2022 Ford Bronco!

I give my service rep, Michael and the service team 5 stars 🌟!!! I was concerned about the dealership having my vehicle for a couple of days due to the recalls needed to be done but Michael was able to get my vehicle back to the same day by 4:30pm after I had a 7:30am drop off that same morning. He cared about my concern as a customer especially with that being my only form of transportation. Thank you so much Suntrup Ford - Kirkwood for having a dedicated , professional staff! Best, Tonya 🙂

I had a factory recall they took care of the issue quickly. Friendly staff

I had a great experience today at Suntrup Ford. The Salesman Donnie Canada was Outstanding at finding me the perfect SUV! Exactly what I wanted!!! Go see him!

I had a recall on my Ford. My appointment was scheduled quickly and I was greeted by Mike he was so much fun and knowledgeable. Plus my vehicle was finished within 2 hours. This is the best service I have ever experienced.

I had a wonderful experience working with Suntrup Kirkwood. Today they fixed an open recall on my 2013 ford escape. While ai struggled getting this scheduled with other dealers they were ready to assist and got me scheduled the same week. The fix took less than an hour and I was able to wait while it was done. I highly recommend this dealership and will be back for more business!

I had an appointment for 1:00 pm and it wasn’t busy at all. I waited for the service to be completed. I was having the Works since i am going on a driving trip this week. The service was quick and it was a good experience. The service advisor was friendly!

I had an appointment on September 12 at 7AM. Leading up to that appointment Chad was always quick to respond to any questions I had or issues I thought might come up. My service appointment for for a 30,000 mile maintenance check plus fixing a faulty tire pressure monitor and a faulty battery. I was checked in just a few minutes after 7AM and was allowed to wait in their spacious and well lit lobby where I could plug in my laptop and get some work done while I was there. Jake the service tech did a great job and worked fast. I was expecting to be there for 5+ hours but was out a little past 11:30. Thanks to Chad and Jake for the incredible service and experience. Andrew Ahr

I had an Awesome experience with this body shop. I was given a quote from another body shop and they scheduled me 3 months out for repairs and they also wanted me to put a down payment on the parts before they work on my car. Thank goodness Suntrup Ford do not have customers to put money down before working on their cars. The staff was very nice and happy to see me compared to the staff at the other shop. They did a beautiful job on my Volkswagen and to put the icing on top, they washed and cleaned the inside of my car for FREE. I know who I trust to fix my vehicle if I ever need it repaired again. Thank you again!!!

I had the pleasure of working with Mike Eime as my sales consultant and Andrew Suntrup, the finance director and I couldn’t have asked for a better experience. As a girl by myself I was a little intimidated walking into a dealership for the first time. But they made me feel very comfortable with my purchase. They were fully transparent and super clear about my purchase. I absolutely love my new car! I would highly recommend anyone looking for a vehicle to look at Suntrup Ford Westport!

I have purchased many vehicles from Suntrup Buick GMC. I must say all aspects of my purchases was a pleasant experience. I would highly recommend them to anyone.

I just had a few recalls and I've had my car serviced a few times here and it's always been an amazing experience. Never sold anything I don't need,never not been informed by my advisors Rachel and Mandy,and always treated like family not just a customer. Suntrup Westport is alittle far from my home but I will continue to pass up the others for what they do there. Two thumbs up and 10 out 10

I received great service at Suntrup Ford in Kirkwood. It’s wonderful to get friendly service. Thank you so much!!! Michael did a great job!

I recently had my vehicle serviced at Suntrup Buick GMC. The Service Advisor (Casey) was extremely friendly and professional and greeted me as soon as I arrived to the service bay. My vehicle servicing was completed in a timely manner. I highly recommend this dealership for their Outstanding sales and service.

I take my car to Suntrup Ford for service needs. The staff there is friendly, knowledgeable, and customer oriented. Service on my car is always excellent!

I was kept informed while I waited for service. Very friendly staff!

I was very happy with the service that I received at your dealership. Everyone was friendly and I got my car back in the time they promised. Thank you so much. Betty Henke

I was visiting St. Louis when I had mechanical issues, I had to leave my car in St. Louis at Suntrup Ford. They were finally able to diagnose and fix the issue and the service was fantastic.

I went into the dealership to buy a car and Mike K and Tony made it so easy. They were not pushy which I loved. They were very professional they got me into the car I wanted with a low down payment and a reasonable car note. This was the best experience I've ever had when purchasing a car.

I worked with Tiffany buying a new car and she's very knowledgeable and easy to work with. I was very happy with the overall price that I got with my new car. Dave was very nice as the new car manager. I went to this dealer after going to two others and was given the best price for a similar vehicle. September 14th, 2021 I went in for an oil change and a basic checkup. They do a very thorough job and Tiffany was there to say hello as always. If you're not happy with their work they'll get it right if it's not the first time maybe the second time but they'll always get it right. And don't forget they still have their free coffee but it would be nice if they had cookies are donuts to go with it. Jeff Tiffany is still there waiting to wait on you and look for a car but at this time there aren't very many new cars to choose from. Service department was outstanding as always. But, they still do not have cookies or donuts to go along with the free coffee.

I'm so glad that Donnie came to greet me. My experience here at Suntrup Ford Westport was excellent. I will definitely recommend all my friends and family to come see Mr. Canada. Thank you for everything!

I'm very please with my experience at Suntrup Buick GMC. It was a pleasant break from the other dealerships where you're just a sale. I felt like my patronage mattered. No games played when it was time to handle business. I was in and out in a timely manner. They have earned my business and referrals!

Internet was down - no access to any records etc. Still completed my service! Great attitude

It's been tuff trying to find a great deal and vehicle I want to purchase. I'm thankful to have came to Suntrup Ford Westport and met Donnie. I can see why he is top salesman, thank you so much for helping me accomplish my goals. The vehicle and assisting with the car insurance even though that's not your job. I'm very happy with my experience.

I've purchased/leased over 20 vehicles from Suntrip. Crystal and Vivick are the reason I come back always helpful and know exactly what I'm looking for. No games I appreciate them!

Jeff made our experience seamlless and positive. We were able to figure out the perfect car for us without much haggling.

Jeff was fantastic and very helpful at getting the vehicle we wanted, even though they didn't have it. He also made sure to get those things we wanted on our vehicle, even though we didn't think it was possible! Thank you!

Jeff Womack was very helpful and informative. He was laid back and did not apply any pressure to buy even though we needed to buy a vehicle for our daughter before she left for school in two weeks. He let us take the car she was interested in for the weekend.

Joe is an excellent tech! Love having him work on our Denali!

Josh went above and beyond for us! This dealership and his team were the best to work with! Couldn’t be happier!

Just ask them they will tell you I am not an easy sell. The fact that they got it done in a day is incredible I'm impressed with how they handled it.

Justin was awesome. Faster friendly experience! Will definitely buy from them again.

Kyle Snyder did a great job. My son bought a used truck from Suntrup. The vehicle had not been through the service department when we viewed it. After the sale, they ran it through service, put on new brake pads, when not completely worn, changed all the filters, rotated and balanced tires and more. The real big kudo was when they had to put a new brake light assembly. Kyle found they ordered one, but then it would not match the other existing one because of a modification. He had them order two, so they would match. It's those little things that make you feel good. Good job, Kyle.

LOVE TONY. Tony made sure that I knew the price since I was told different things. He put my key on a key ring! They filled my window washer!!!!

Mandy was amazing and so were the other staff. Since I had a longer wait, they took me to my destination free of charge and were very professional and helpful!

Michael at the service desk took good care of me. Was out in 1.5 hours as promised for the oil change and he made sure the recall on the steering column was taken care of too. I was out in time to pick up my husband from the hospital as he had just been discharged. Love the renovations on the service area. Will always come back to suntrup. Thank you

Michael got me in and seen and fixed just in time for my departure from the state.

Mike Moxley was very helpful, both checking me in and ringing me out when work was done. Mike fully explained what would be done as well as the results once The Works was finished.

Mike was able to facilitate my vehicle’s issues. He communicated with me regarding what my needs would be. Mike was then able to give me the great news, my vehicle part was in. Initially the part was going to take a month to get. However, it was only 10 days to 2 weeks wait! Thanks for all you & your crew did for me Mike!

My 2nd visit to this dealership. Planning on continuing to visit for service on my GMC. Casey Richars was efficient and attentative from start to finish.

My experience on Tuesday 10/11/2022 was great. My car was ready within 3 hours. This is a 100% improvement over my experience earlier this year, April/May 2022. My experience then was so bad that I vowed not to come back to this particular location ever again. Suntrup kept my car for 3 days and the end result was unacceptable. I even inquired about the staff, because I didn't see any familiar faces, and was advised that the people that I was accustomed to providing excellent service had left the Company. However, yesterday Rachel (Quick Lane Manager) restored my faith in this location again. Thank You, Sheila

My experience with Eric Trigg was nothing short of amazing. Eric is very knowledgeable, helpful and found our family the perfect new to us vehicle. If I hear of anyone that is looking to buy a vehicle I will definitely be sending them Eric's way! Thanks Eric for making the car buying process simple and enjoyable.

My husband recently took our Buick to Suntrup Buick GMC for service. This is his review of the service experience at Suntrup. First, the Service Advisor (Casey) was very knowledgeable and professional when I initially called to schedule an appointment. Upon arriving for the appointment, Casey greeted me and was extremely friendly and professional. Care was taken to insure the vehicle was serviced to my satisfaction. The technician, Joe, preforming the service was also very knowledgeable and professional. I would highly recommend this dealership for their outstanding service. By Les Blalock

My recent experience of an oil change and a vehicle emissions test was a winner for me. However I’m not pleased to hear that the courier services will now have boundaries of limitations which my location is one that will not be area of the service. I suppose I’ll have to find another dealership if possible.

My service experience was great! Service advisor Casey was knowledgeable, friendly and kept me informed. I use Suntrup for my service needs on our 2020 GMC Terrain Denali and would recommend them to anyone.

Nice n friendly customer service

Outstanding customer services everytime I get my vehicle serviced.

Party Suite made the night a winner on a rainy night.

Professional and friendly

Quick, courteous & thorough service every time!

Really happy with the service I received on 5/17/23. Service rep Casey went the extra mile to call Enterprise regarding my car rental. I had been paying out of pocket but my issue ended up being covered under warranty, and she was able to get them to change the rental fees per warranty agreements with Suntrup.

Service advisor Tim Bacon was very helpful and efficient

Service department is

Service department was amazing!! It took several weeks for the parts to come in and my warranty company didn’t cover a rental for the entire time so they stepped up and gave me a loaner. Dave, our service technician was a rockstar.

Service was quick and preformed to my satisfaction

Special thanks to Phoenix.. he was awesome in helping us find a vehicle he was also helpful to my toddler who always steal the show haha.. we were treated so friendly and felt right at home! Blessed with a beautiful vehicle and service! Oh and Tony we like to recognize and thank you as well and we look forward to future endeavors. Thanks again 😊

Start to finish my buying experience from Kirkwood Suntrup has been outstanding. I did my research ahead of time, so I know I got a fair deal on the price. However, what separates Kirkwood Suntrup from other places I've bought cars from, is the care after the sale. I had a couple of minor issues with the used vehicle I bought, which were taken care of right away. They already had my money, but that didn't matter. They went above and beyond to make sure I was taken care of even after the sale. My Salesman Matt and the Sales Manager Eric are good people who really know how to take care of their customers.

Sun trip Buick is the best place to purchase a vehicle. They are very kind and the customers concerns are first. Eric Trigg is the best car man I have ever worked with. This is my second car purchased from him. I will never go anywhere else. Give him a shout and tell him I sent ya! Happy drivings

Suntrup Ford was great. Really nice people. Always courteous and helpful. I dropped my car off a day earlier then scheduled and they took care of it a day early. Outstanding service again. Thanks!

Suntrup Ford Westport, has great customer service and our team of managers/ staff all work hard to accomplish your goals. If you know someone who is in the market for a vehicle. Please send them my way and have them ask for "Donnie".Your welcome in advance and Thank you to all my future customers I appreciate you all. #YourCarGuy

Suntrup is the only place I will take my families cars for repairs. Tammy is the absolute best!

Super experience! Out in no time. Thanks for the free water. Mr. Lewis was very nice!

Super oil change

Tammy is amazing!

Text messages to keep me up to date on progress with repairs and their ability to fix the auto in a timely manner.

Thank You for your service, every thing was good.

Thanks so much to Joshua Huser and Suntrup GMC for getting my Yukon ordered and delivered in a couple months!!! I love my new Yukon and the process was painless! Shout out to Crystal as well!!!

THAT

The body shop did a great job, particularly Tammy. She put the "service" back in customer service.

The service here is excellent! My advisor was Rachel. She was wonderful and very knowledgeable, and receptive. They got the work done on my vehicle in a timely manner. I would definitely recommend this dealership to friends and family

The Service staff are professional and go the extra mile to explain things or help with the logistics of getting the car in. Special thanks to Mark the technician and Mike at the service counter. Customer service is excellent.

The service was great

The service was quick and came in under the estimate! And they are always friendly!

The team at Suntrup was awesome, they went way above and beyond. Starting with giving me the highest value for trade followed by the lowest price I could find in the metro area on my new gmc . Please ask for VIVEK he is truly an expert and makes sure everything is as agreed . Thank you

The turnaround time for repair on my car was excellent. Tammy & Rick did a great job communicating with me on the status of things. Would recommend them highly!

The valet drop off service was fabulous. Being a single female and no family in town car trouble can be frustrating this was smooth reliable and super safe Thank you

The wait was a little longer than I expected but the service made up for it and it didn’t matter in the end.

The was great, They were able to get me in without an appointment for oil change and tire rotation. Just bought a used F150, and I've the best place to get it serviced. Thanks a bunch. Rachel took great care of me, best service in St Louis.

They are polite, professional and knowledgeable about everything Ford!

They got me on right away and got me out just as fast. Dave Murray was who I worked with and he was awesome. Highly Recommend.

They took good car of my car and van. Good place to get your cars fix.

They were able to get me in last minute for a much need servicing for a long last minute trip. They got the work done, took me to my house and delivered my car back to me. Great job, will definitely continue to use them.

They were very professional and on time. Rachel was great!

This was my first routine scheduled maintenance on my vehicle and I was in and out rather quickly, very pleasant experience overall and very informative as well. Thank you so much for making this painless for me.

This was my third vehicle that I've purchase from Suntrup Ford Westport and I would recommend that everyone who's looking to purchase a new truck to go and see Terry Logan who treated me with respect without ever pressuring me into buying a vehicle. Thanks to Terry and Andrew who made my purchasing a great pleasure. Also, Suntrup is where I go to get F150 service. The Service department has always treated me with respect.

This was the best experience ever! Very knowledgeable and professional. Reasonable pricing, did what they said they were going to do in the time span they told me. Tammy the Coordinator was fabulous, she kept me apprised of progress, found some other dings, made a personal connection with me and my needs. I am totally impressed from all the staff. There's a sign in their office that says "Work hard and be kind" which must be their motto. They did and were exactly that!

This will be my oil change spot from now on!

Tiffany was just terrific! That woman works hard!! We arrived with the purpose of looking at a specific car on their lot and ended up with another car that suits us perfectly. Tiffany was very patient with us and by days end drove home with the perfect car.

Tim Bacon took good care of me. Liked that he let me know there was a recall on my GMC Terrain without having to ask. Work went fast and mechanic Joe Dickens took time to explain the work that had been done.

Tim in service got both of my vehicles in the same day. They were taken care of in a timely manner. He was very professional and took care of things I asked. He communicated during the day. Very pleasant to work with. Awesome job! Would recommend Suntrup!

Tony! Treat him well. His customer service is amazing. Being on hold at another dealership for 20 minutes twice... Tony had me scheduled and taken care of within minutes. One person makes all the difference; your dealership is on my speed dial now.

Very easy to do business with Suntrup Ford.

Very easy to set up the appointment. They took great care of my vehicle. That is why we will keep coming back.

Very fast and courteous workers.

Very good place I drop my truck to get fixed and I pick up some day thanks to all the people work there

Very happy with service. They notified me that my system is not automatically updating and how to fix that. Likely saved me issues down the road.

very knowledgeable people and they take time to listen to your problems with your vehicle

Very pleased !! First time here. Everyone was friendly and helpful. After my car was serviced (oil change) , everything was explained (what was done). Only thing needed were brakes (which I knew before) . I'm very glad that I could get in as a new client. Will be back to get my brakes done soon. Thanks !!

Very professional

Very responsive service, completed on time!

Very satisfied with services received. Was able to get in and out quickly

Was there for a recall on Ford Escape. Bought this vehicle from my sister in Kansas City. All the other dealerships I called wanted appointments scheduled anywhere from January to June. Had the feeling because did not purchase from them. Suntrup treated me like I was a long time customer. Service Rep was very friendly and knowledgeable. Very happy. When ready to buy a new Ford Suntrup will receive my business, won't consider the others. Service after the sale is very important to me.

We have been coming to Suntrup for nearly 20 years for service on our Ford vehicles and have always had great service and trust the care of our cars only to the fine mechanics and staff at Suntrup Ford. They have always addressed any issues we have had with our cars and given us fair prices on all their services. The service advisors are the best and have always made sure our cars are in and out as quick as possible, even when they need to order parts. Fantastic staff at Suntrup!

We just bought a 2022 Bronco Sport from Suntrup and I cannot say enough good things about this dealership! They were by far the most down to earth, easy to work with people. Tyler from sales and Tim from finance, THANK YOU! You guys made the process so easy and I appreciate you! I’m loving my new car!

What a great service. The pick up and drop off was very nice. Everyone invloved was courteous and helpful and the fix was done pretty fast. Would definitely use this location and service again.

Wonderful service for warranty work. I wasn't sure is the warranty works civet everything but they explained everything and were very professional.

Wonderful service. Everyone was very kind and straight forward

Work done promptly. Repairs needed were explained to me

Worked me in immediately to repair tire puncture on our Mustang GT, courteous and fast services greatly appreciated

Worked with Rachel to get an appointment, everything went as planned. Excellent communication, easy drop off and pick up. Thank you for a great experience.

Working with the service department is by far the best experience I have ever had, compared to any dealership service department and including auto repair shops. I appreciate their communication and clarity. Working with Dave and Casey make it easy and the rest of the staff is

Would for sure use them in the future